Privacy Policy

Last updated: 08-04-2025

At Azad Medicare, we are committed to protecting your personal information and ensuring your experience with us is safe, secure, and respectful of your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or engage with our medical services.

1. Who We Are

Azad Medicare is a multidisciplinary healthcare facility located in Şişli, Istanbul, providing advanced medical and aesthetic services to both local and international patients.

For any privacy-related inquiries, you can contact us at:
📧 info@azadmedicare.com
📍 Şişli, Istanbul, Turkey

2. Information We Collect

We may collect and process the following types of information:

a. Personal Identification Information

  • Name, email, phone number, nationality, and address

  • Passport or identification documents for international patient registration

  • Insurance information, if applicable

b. Health and Medical Data

  • Medical history, diagnostic results, and treatment records

  • Images, scans, and reports for diagnostics and consultations

c. Technical Data

  • IP address, browser type, device information

  • Cookies and usage data for website analytics

3. How We Use Your Information

Your data is used strictly for medical, administrative, and communication purposes:

  • To provide accurate medical diagnosis and treatment plans

  • To coordinate international patient travel, accommodation, and translation services

  • To book appointments and follow-up treatments

  • To comply with legal, insurance, and governmental health regulations

  • To improve website experience and service delivery

4. International Patients

Our International Patient Relations Department ensures a seamless and private experience for patients from abroad. Your personal and medical data will be handled with strict confidentiality and used only to support your medical journey.

5. How We Protect Your Data

We implement physical, technical, and administrative security measures to protect your data from unauthorized access, disclosure, or misuse. These include:

  • Encrypted data storage and communication

  • Secure access control to patient records

  • Staff training on data privacy and confidentiality

  • Regular system audits and cybersecurity practices

6. Data Sharing & Third Parties

We may share your data with:

  • Healthcare professionals involved in your treatment

  • Diagnostic labs and partner medical institutions (only with your consent)

  • Legal or insurance entities when required by law

  • IT and service providers under strict confidentiality agreements

We do not sell or rent your personal information to third parties.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Request a copy of your medical records

  • Withdraw consent at any time (unless restricted by law or healthcare necessity)

  • Lodge a complaint with a data protection authority

8. Cookies & Website Tracking

Our website uses cookies to enhance your browsing experience and collect anonymous traffic data. You may choose to disable cookies through your browser settings.

9. Data Retention

We retain your data only as long as necessary for medical, legal, and operational purposes. Patient records are maintained in accordance with Turkish healthcare regulations and international best practices.

10. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on our website with a revised date at the top.

11. Contact

If you have questions or concerns about your data privacy, please contact:

Azad Medicare
📍 Şişli, Istanbul, Turkey
📧 info@azadmedicare.com
🌐 www.azadmedicare.com